Refund policy

Last Updated: October 2025

At Samanle.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.

1. Returns

• You may request a return within 7 days of receiving your product.

• To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.

• Certain products (like personal care, hygiene items, perishable goods, or customized products) are not eligible for return unless damaged or defective.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 5–7 business days.

• Refunds will be issued to your original method of payment (Razorpay, Credit/Debit Card, UPI, etc.).

3. Exchange Policy

• We only replace items if they are defective or damaged.

• If you need an exchange for the same item, email us at support@samanle.com with your order details.

4. Late or Missing Refunds

• If you haven’t received a refund yet, please check your bank or payment account again.

• Then contact your bank or payment provider; it may take some time before your refund is officially posted.

• If you’ve done all of this and still haven’t received your refund, contact us at support email samanleseller@gmail.com.

5. Contact Us

For any questions about our Return & Refund Policy, please contact:
📧 support email  samanleseller@gmail.com
🌐 www.samanle.com