Shipping policy
Last Updated: October 2025
At Samanle.com, we are committed to delivering your products quickly and safely. Please read our shipping policy carefully to understand how your orders are processed and delivered.
1. Order Processing
-
All orders are processed within 1–2 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
-
Once your order is processed, you will receive an email or SMS confirmation with tracking details.
2. Shipping Time
-
Estimated delivery time: 3–7 business days for most metro and major cities.
-
For remote or rural areas, delivery may take up to 10 days, depending on the courier service.
-
Delays may occur due to unforeseen circumstances (e.g. weather, festivals, strikes, or logistics issues).
3. Shipping Charges
-
We offer Free Shipping on selected products or order values as per promotional offers.
-
For other orders, shipping charges (if any) will be displayed at checkout before payment.
4. Tracking Your Order
-
Once your product is shipped, you will receive a tracking link via SMS or email.
-
You can track your order anytime by visiting your order details page on Samanle.com.
5. Damaged or Lost Packages
-
If your order arrives damaged, please report it within 48 hours of delivery with clear photos at support@samanle.com.
-
If your parcel is lost in transit, we will investigate with the courier partner and, if confirmed, issue a replacement or full refund.
6. International Shipping
Currently, we only ship within India. International shipping options will be announced soon.
7. Contact Us
If you have any questions or concerns regarding shipping or delivery, please contact:
📧 samanleseller@gmail.com
🌐 www.samanle.com